Terms & Conditions
Terms & Conditions
To the fullest extent permitted at law National Nutrition Ltd. is providing this web site and it's contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, National Nutrition Ltd. does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither National Nutrition Ltd. nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Returns Policy
National Nutrition Ltd.
About our Returns Policy
At National Nutrition Ltd., we want our customers to be completely satisfied with their purchase made from us.
We recommend you immediately inspect any goods that are delivered to you from our store, or from one of our suppliers to ensure you are completely satisfied with the goods ensuring that the goods are of acceptable quality and match the description we have provided to you.
This Returns Policy applies where you make a purchase either via the phone or online from our website.
Your Right to Cancel your Order (Right of Withdrawal)
Subject to the terms set out below, you have the right to cancel your Order and return the goods, any time before and up to seven (7) working days starting from the day after the goods are received by
you, provided the goods are in perfect condition and the packaging remains in an ‘as new’ state, and provided that ;
(a) You will be responsible for the cost to return the goods to us. A full refund of the value of the goods will be made upon our receipt of the returned goods.
(b) Items which contain a security seal can only be returned if the security seal has not been broken or tampered with.
(c) Special order goods cannot be refunded or exchanged. E.g. mineral mix
Prior to returning the goods, please contact our Office. We recommend you use a reliable insured carrier to return the goods. If you prefer, we can organise the pickup and charge it to your account.
This Returns Policy is in accordance with The European Directive on Distance Selling (Directive 97/7/EC) and the European Communities (Protection of Consumers in Respect of Contracts made by means of Distance Communication) Regulations 2001 as amended.
Your Consumer Rights
Consumer contracts are protected by the Sale of Goods and Supply of Services Act 1980 (as amended) (“the Act”) and other applicable legislation.
Under the Act the purchaser of goods has a number of rights, including that:
(a) Goods must be of merchantable quality – goods should be of reasonable quality taking into account what they are meant to do, their durability and their price; and
(b) Goods must be fit for their purpose – they must do what they are reasonably expected to do; and
(c) Goods must be as described - the buyer must not be misled into buying something by the description of goods or services given orally by a salesperson or an advertisement.
These rights cannot be excluded and are in addition to any extended warranty you may purchase or any voluntary manufacturer’s warranty you may be given.
There may be circumstances where you are not entitled to a refund.
For further information about your consumer rights, visit the National Consumer Agency at www.nca.ie.
Goods Damaged in Transit
If any goods are delivered to you are damaged, please contact our office within three (3) working days of delivery. We will arrange to have the damaged goods returned and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging.
Refunds will be made by us via the method of payment you used to make your purchase. Refunds will normally be processed within seven (7) days of receipt by us of the returned goods (as set out herein) or cancellation of the Order as the case may be.
Return of Faulty Goods
You can contact the Office and they will assist you with any return. This may include inspection of the goods, arranging for the goods to be returned, or providing you with a replacement. Prior to returning the goods by courier, please contact our office, who will be able to advise whether the goods are still under manufacturer guarantee.
If any goods cannot be easily returned to us due to their size, the fault or because they have been affixed or installed in your premises, please contact our office and we will arrange an inspection to assess the goods.
Where we consider the goods have breached your consumer rights, any reasonable shipping costs to return the goods to us will be at our cost.
Where you have any questions or concerns relating to your Order, please contact our office on 056-7724123
Method of payment
All Payments are handled via Paypal